Refund and Returns Policy

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All Sales Are Final

Due to the nature of our products and for quality control reasons, all sales are final. We do not accept returns, exchanges, or refunds, except in cases of damaged or defective items.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately at shop@leeannecosmetics.com.au. We will work with you to provide a replacement or refund

Shipping Costs

Shipping fees are non-refundable. In rare cases where a return is permitted, the buyer is responsible for all associated shipping costs.

Order Cancellations

Once an order is placed, cancellations are not permitted.

No Guarantee of Results

While we provide high-quality, authentic products, individual results may vary due to factors such as body chemistry, lifestyle, and personal circumstances. Ineffective results are not considered defects, and refunds are not available for this reason.

No Refunds for Change of Mind

We do not offer refunds for change of mind. Please review product details carefully before making a purchase.

Lost or Stolen Parcels

Lee Anne Cosmetics is not responsible for parcels that are confirmed as delivered by the courier but are lost, stolen, or mismanaged after delivery.